• Phone: +91-973 059 6019
  • nigahomeocentrum@gmail.com

Terms & Conditions

Homeocentrum ("Homeocentrum ","we","us") provides this web site, associated apps in the AppStore and Play Store and site-related services (collectively, the "Site") subject to your compliance with the terms and conditions set forth in this agreement (the "Agreement"). This Agreement governs the relationship between Homeocentrum and you ("You" and "Your") with respect to your use of the Site. It is important that You read carefully and understand the terms and conditions of this Agreement.
We reserve the right at any time to:

  • Change the terms and conditions of this Agreement;
  • Change the Site, including eliminating or discontinuing any content on or feature of the Site; or
  • Change any fees or charges for use of the Site.

Any changes we make will be effective immediately upon notice, which we may provide by means including, without limitation, posting on the Site. Your continued use of the Site after such notice will be deemed acceptance of such changes. Be sure to return to this page periodically to ensure familiarity with the most current version of this Agreement. Upon our request, you agree to sign a non-electronic version of this Agreement.


1. Registration

You agree to:
(a) provide accurate, current and complete information about yourself as prompted by our registration form (including your email address); and
(b) maintain and update your information (including your email address) to keep it accurate, current and complete. You acknowledge that, if any information provided by you is untrue, inaccurate, not current or incomplete, we reserve the right to terminate this Agreement and your use of the Site.

As part of the registration process, you will be asked to input your email address and select a password. You will be responsible for the confidentiality and use of your password and agree not to transfer or resell your use of or access to the Site to any third party. If you have reason to believe that your account with us is no longer secure, you must promptly change your password by visiting the relevant settings section after logging on to the Site, and immediately notify us of the problem by visiting the "Contact Us" link on the Site's home page. YOU ARE ENTIRELY RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR PASSWORD AND FOR ANY AND ALL ACTIVITIES THAT ARE CONDUCTED THROUGH YOUR ACCOUNT. HOMEOCENTRUM SHALL NOT BE LIABLE FOR ANY UNAUTHORISED USE OF YOUR ACCOUNT.


2. License and Site Access.

Conditioned upon, and subject to, Your compliance with the terms and conditions of this Agreement, Homeocentrum hereby grants You the personal, non-exclusive and non-transferable limited right and license to, during the term of this Agreement, access, install and use, as applicable the Site. Homeocentrum and its licensors reserve all rights not expressly granted to You in this Agreement including, without limitation, all right, title, and other intellectual property rights to the Site. The use of the Site is licensed, not sold.


3. Respective Subscription Fee

You agree to pay the respective subscription fee that is set forth on the registration page and if you desire to continue accessing the Site, you agree to pay any future subscription fee as established by Homeocentrum from time to time. If you fail to pay the respective subscription fee, then Homeocentrum shall have the right to terminate this Agreement and your use of the Site. No refunds will be made for early termination of the contract prior to the end of the active subscription period(s).


4. Sensitive Personal Information

4.1 Homeocentrum may have access through the Site to your Sensitive Personal Information, which includes but is not limited to Your passwords, sexual orientation, financial information such as bank account or credit card or debit card or other payment instrument details, physical, physiological, and mental health conditions, etc. (hereinafter referred to as ‘Sensitive Personal information’).
4.2 Homeocentrum shall be collecting the following Sensitive Personal Information from You for the purpose of allowing your Service Providers, such as doctors, to use the Sensitive Personal Information to provide medical services to You.
4.3 The Sensitive Personal Information that is collected from You will be accessible to the Service Provider (as has been defined in the General Terms and Conditions) and shall be stored until You withdraw Your consent to store such information.
4.4 You shall at any time while availing the services or otherwise, have an option to withdraw Your consent given earlier to process your Sensitive Personal Information. Your withdrawal of the consent must be sent in writing to Homeocentrum by emailing to support@Homeocentrum.com with the subject line saying, “Withdrawing consent to share information with Homeocentrum”.
4.5 In the event that You withdraw your consent to process any of your Sensitive Personal Information, Homeocentrum shall not provide the services for which the said information was sought.
Please read Homeocentrum’s Privacy Policy for more information.


5. Payment and Cancellations

5.1 You agree to pay a total of ₹. 0.00 (₹. 1725.00) to Homeocentrum Inc, inclusive of Goods and Services Tax ("GST"), as applicable. This includes Incentive eConsult credits of Rs. 0.00. by You.
5.2 You alone are responsible for the payments that need to be made towards the services that are being availed of by you. Homeocentrum shall not be liable at any point to pay for the services that are being availed of by You.
5.3 You agree to receive SMS/Email Messages from Homeocentrum's service to the mobile phone number/Email provided in the registration form.


6. Representation and Warranties

6.1 You represent and warrant that the information that has been provided by You is correct, complete and up to date, as per the best of Your knowledge;
6.2 As has been mandated by law under Rule 3(2) of the Information Technology (Intermediaries Guidelines), 2011, You are hereby prohibited from hosting, displaying, uploading, modifying, publishing, transmitting, updating or sharing any information that;

  • i. Belongs to another person and to which the user does not have any right to;
  • ii. Is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • iii. Harm minors in any way;
  • iv. Infringes any patent, trademark, copyright or other proprietary rights;
  • v. Violates any law for the time being in force;
  • vi. Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • vii. Impersonate another person;
  • viii. Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
  • ix. Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.

7. Information Provided by Homeocentrum

Although Homeocentrum strives to provide information that is both useful and current, medical research and information changes frequently and is subject to varying interpretations. Accordingly, although Homeocentrum endeavors to use reasonable care in assembling the information, the information may not be up-to-date, accurate or complete, and the information cannot be construed as medical or professional advice on any subject matter. You acknowledge and agree that Homeocentrum shall have no liability for accuracy or applicability of any information that is on the site.


8. Grievance Officer

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Information Technology (Reasonable Security Practice and Procedures and Sensitive Personal Data or Information) Rules, 2011, if You have any issues with our Site, the processing of your personal information or if there has been a violation of sub clause 7.2 of the Agreement, please get in touch with our Grievance Officer who can be contacted at:
Name:
Address:
Contact Details:


9. Links

The Site may contain links to other Internet web sites which may or may not be owned or operated by Homeocentrum. Homeocentrum has not reviewed all of the web sites that are linked to the Site, and Homeocentrum has no control over such sites. Unless otherwise explicitly stated, Homeocentrum is not responsible for the content of such web sites, any updates or changes to such sites, or the privacy or other practices of such sites, and the fact that Homeocentrum offers such links does not indicate any approval or endorsement of any material contained on any linked site. Homeocentrum is providing these links to You only as a convenience. Accordingly, we strongly encourage you to become familiar with the terms of use and practices of any linked site. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from the Site or other sites) is free of such items as viruses, worms, trojan horses, defects, date bombs, time bombs and other items of a destructive nature.


10. Ownership and Restrictions on Use

The Site is owned and operated by Homeocentrum and the information provided by the Site (and any intellectual property and other rights relating thereto) are and will remain the property of Homeocentrum and are protected by the copyright, trademark and other laws of various jurisdictions, and you acknowledge that these rights are valid and enforceable. You may not copy, reproduce, republish, upload, post, transmit or distribute any content or information available on or through the Site (other than your own medical information) without our prior written permission. The trademarks, logos, and service marks displayed on the Site (collectively the "Trademarks") are the registered and unregistered trademarks of Homeocentrum, Homeocentrum's licensors and suppliers, and others. The Trademarks owned by Homeocentrum, whether registered or unregistered, may not be used in connection with any product or service that is not Homeocentrum's, in any manner that is likely to cause confusion with customers, or in any manner that disparages Homeocentrum. Nothing contained on the Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark without the express written permission of Homeocentrum, Homeocentrum's licensors or suppliers, or the third party owner of any such Trademark. Misuse of any Trademarks is prohibited, and Homeocentrum will aggressively enforce its intellectual property rights in such Trademarks, including via civil and criminal proceedings.


11. Termination

This Agreement shall remain effective unless terminated due to the following reasons;

  • i. You fail to pay the respective subscription fee, or if You breach any term of this Agreement, then We may terminate this Agreement immediately upon notice to you;
  • ii. Homeocentrum has just and reasonable grounds to believe that You are indulging in any illegal, fraudulent or abusive behavior; or
  • iii. Your acts are prejudicial to the interests of Homeocentrum.

Upon termination of this Agreement, Your right to use the Site shall immediately cease.


12. Uptime Guarantee

Homeocentrum will use commercially reasonable efforts to ensure that the site will be available for use at least 95% of the time over each calendar month, available between the hours of 8.00AM and 6.00PM, Indian Standard Time, Monday through Saturday for the duration of the Term, subject to the following exceptions: (i) scheduled maintenance for updates and bug fixes; (ii) the failure or malfunction of equipment, applications or systems not controlled by Homeocentrum; (iii) any third party or public network or systems unavailability; or (iv) circumstances or causes beyond the control of Homeocentrum, including, without limitation, instances of force majeure. The foregoing sets forth Homeocentrum's sole and exclusive obligation, for any failure to meet the uptime requirements and/or any service interruptions and/or service deficiencies of any kind whatsoever.


13. Disclaimers

THE SITE, THE MATERIALS ON THE SITE, ANY PRODUCT OR SERVICE OBTAINED THROUGH THE SITE AND THE SOFTWARE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, HOMEOCENTRUM AND ITS AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. EXCEPT AS EXPRESSLY SET FORTH HEREIN, HOMEOCENTRUM AND ITS AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS AND AGENTS DO NOT WARRANT THAT YOUR USE OF THE SITE OR THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE, THE SERVER(S) ON WHICH THE SITE IS HOSTED OR SOFTWARE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE THAT YOU ARE RESPONSIBLE FOR OBTAINING AND MAINTAINING ALL TELEPHONE, COMPUTER HARDWARE AND OTHER EQUIPMENT NEEDED TO ACCESS AND USE THE SITE, AND ALL CHARGES RELATED THERETO. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE SOFTWARE AND YOUR RELIANCE THEREON. NO OPINION, ADVICE OR STATEMENT OF HOMEOCENTRUM OR ITS AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS, SPONSORS, AGENTS, MEMBERS OR VISITORS, WHETHER MADE ON THE SITE, IN THE SOFTWARE OR OTHERWISE, SHALL CREATE ANY WARRANTY. YOUR USE OF THE SITE AND ANY MATERIALS PROVIDED THROUGH THE SITE ARE ENTIRELY AT YOUR OWN RISK. YOU ACKNOWLEDGE THAT THIS AGREEMENT DOES NOT INCLUDE ANY TECHNICAL SUPPORT AND YOU ARE SOLELY RESPONSIBLE FOR END USER SUPPORT. YOU ACKNOWLEDGE THAT YOU SHALL BE SOLELY RESPONSIBLE FOR DETERMINING THAT HOMEOCENTRUM SERVICE IS SUITABLE IN QUALITY AND PERFORMANCE FOR USE BY YOU. BECAUSE HOMEOCENTRUM SERVICE IS NEITHER FAULT TOLERANT NOR FREE FROM ERRORS, YOU AGREE TO BE RESPONSIBLE FOR IMPLEMENTING SUCH MEASURES OR PROTECTIONS AS ARE NECESSARY TO PREVENT INJURY OR LOSS FROM FAILURE OF HOMEOCENTRUM IN CONNECTION WITH YOUR USAGE. Although We attempt to ensure the integrity of the Site, We make no guarantees as to the Site's completeness or correctness.


14. Limitation of Liability

NEITHER HOMEOCENTRUM NOR ANY OF OUR AFFILIATES, LICENSORS, SUPPLIERS, ADVERTISERS OR SPONSORS, NOR OUR OR THEIR DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS OR OTHER REPRESENTATIVES, ARE RESPONSIBLE OR LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, LOSS OF DATA OR LOST PROFITS), UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING OUT OF OR RELATING IN ANY WAY TO THE SITE AND/OR MATERIALS CONTAINED ON THE SITE, THE SOFTWARE, ANY LINKED SITE OR ANY PRODUCT OR SERVICE PURCHASED THROUGH THE SITE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE, MATERIALS, SOFTWARE OR ANY LINKED SITE IS TO STOP USING THE SITE, MATERIALS, SOFTWARE OR LINKED SITE, AS APPLICABLE. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO HOMEOCENTRUM FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) OR OTHERWISE, SHALL NOT EXCEED ONE HUNDRED PERCENT (100%) OF THE TOTAL AMOUNT PAID BY YOU, IF ANY, DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT THAT GAVE RISE TO THE CLAIM, TO ACCESS THE SITE. ADDITIONALLY, YOU RELEASE HOMEOCENTRUM AND THEIR DIRECTORS AND OFFICERS FROM ALL LIABILITY IN EXCESS OF THE LIMITATIONS SET FORTH ABOVE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.


15. Indemnification

You agree to indemnify, defend and hold Homeocentrum, our affiliates, licensors, suppliers, advertisers and sponsors, and our and their directors, officers, employees, consultants, agents and other representatives, harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys' fees) and other expenses that arise directly or indirectly out of or from (a) your breach of this Agreement; and/or (b) your activities in connection with the Site.


16. Cancellation and Refund of Respective Subscription Fee

Homeocentrum does not offer subscription cancellation and no refunds will be made for early termination of the contract prior to the end of the active subscription period(s).


17. Renewal

You can renew your subscription no earlier than 3 months before it expires. At the end of each subscription period a grace period of 30 calendar days will be given to renew the respective subscription and continue using the Homeocentrum system. The grace period of 30 calendar days will terminate on the midnight, local time, of the 30th calendar date following the termination of the just ended subscription period. If you fail to renew your subscription within the grace period, you will not be allowed to use the web site.


18. Force Majeure

The duties and obligations of Homeocentrum under this Agreement shall be suspended during such time as the performance by Homeocentrum is prevented or impeded by major riots, civil commotion, rebellion, pestilence, pandemic, epidemic, Governmental action, war, hostility, acts of God beyond the control of Homeocentrum which could not have been foreseen or avoided by the exercise of due diligence and so it becomes impossible of performance.


19. Miscellaneous

If You are residing in India then, this Agreement is governed by and construed in accordance with the laws of India. If You are NOT residing in India then, this Agreement is governed by and construed in accordance with the laws of the State of Washington, United States of America, without regards to its principles of conflicts of law, and You agree to submit to the exclusive jurisdiction of any State or Federal court located in the State of Washington, United States of America, and waive any jurisdictional, venue or inconvenient forum objections to such courts If any provision of this Agreement is found to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire Agreement between us relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral Agreements between us with respect to such subject matter. This Agreement is not assignable, transferable or sublicensable by you except with Homeocentrum's prior written consent. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained in this Agreement is inserted only as a matter of convenience and in no way defines or explains any section or provision hereof.


20. Terms Specific to the Republic of India

If You are residing in India, then this Agreement is published in compliance of, and is governed by the provisions of Indian law, including but limited to:

  • a. The Indian Contract Act, 1872;
  • b. The (Indian) Information Technology Act, 2000; and
  • c. The rules, regulations, guidelines and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the ''SPI Rules''), and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the ''IG Rules'').

The courts at MUMBAI, MAHARASHTRA shall have the sole jurisdiction for any matter arising out of or in connection with this Agreement. Please read the Homeocentrum Privacy Policy